ClearRenter

Questions

The ones people actually ask before ordering.

I already screen through a listing site — what does this add?

Bundled screening usually reports a filing, not what the court decided. It also commonly excludes cases that were dismissed or that the renter won, so it cannot show the difference between never sued and sued and won. We read the docket and say which happened.

Why is an eviction not on the credit report?

Eviction cases are civil court records. The big three credit bureaus stopped including civil judgments in 2017, and criminal background checks never looked in housing court.

Do you need a Social Security number?

No. We search names and addresses in court records. We do not ask for an SSN and we do not want one.

How long does it take?

Within 3 business days, usually in one day. A person reads every report before it is sent.

What if you cannot tell whether a record is my applicant?

The report says so, shows no details of the record, and names the one detail that would settle it. Send that detail and we reissue free.

What does the monitoring include?

Twelve months, included in the price. It watches coverage dates unavailable only — the same courts this report searched. We watch for every name and spelling from your order, not just the primary name. If a new case naming this applicant is filed there, we email you. {alert contents and permissible-purpose basis — counsel wording}

Can you tell me whether to approve someone?

No, and we will not. The report gives facts, context, and an outcome category. The housing decision is yours.

What do you keep, and for how long?

{retention answer — pending the adopted retention schedule}

Something not here? Email {support@ domain email} or call {telephone}. A person answers both.

$29 per applicant, or $49 for two adults. Within 3 business days.